Gateways To Better Living FAQs

Frequently Asked Questions


What is a Waiver?
Check out our page CLICK HERE

Is my loved one eligible?
Your journey begins with your local County Board of Development Disabilities. If you wish to receive services the individual must have a developmental disability and meet the eligibility criteria established by the Ohio Department of Developmental Disabilities.

Definition of Developmental Disabilities:

developmental disability is defined as a severe, chronic disability that:
Is attributable to a mental and/or physical impairment that is not solely caused by mental illness manifested before the age of 22 and is likely to continue indefinitely.

What is ICF?
Check out our page CLICK HERE

How do I set up a tour? 
Book a tour of a Waiver Home or ICF Home with Karl Ware, Program Director, 330-531-2975 
Book a tour of one of our Day Programs with Kristie Rossi, Vocational Director, 330-565-9411


Download your admissions application for residential and day programming and we can help you with the process for your loved ones.


How do I apply to be an employee of Gateways?
Check out our Careers Page and apply today! CLICK HERE

Where are we located?
Main Office
Gateways to Better Living
6000 Mahoning Ave., Suite 234
Youngstown, Ohio 44515

What is NMT (non-medical transportation)?
Transportation that is used by waiver enrollees solely to access adult day programs, as specified by their individual service plans (ISP). Gateways may be able to provide Non-Medical Transportation to individuals in Mahoning and Trumbull County for both Gateways Industries locations. 

How do I find out about fundraisers?

Check out our Facebook CLICK HERE or send us an email

How do I give back?

Please contact our office at 330-792-2854 or send us an email

Can I volunteer?
Yes, please contact our office at 330-792-2854 or send us an email

Do you accept donations?
Yes, please contact our office at 330-792-2854 or send us an email

Where can I see your activity calendars for the day programs?

CLICK HERE to view our activity calendars

What are your business hours?

Our Administration Building is open 8-4 PM.

How do I contact my county board?

How do I contact the
Ohio Department of DD (DODD)?

Ohio Department of
Developmental Disabilities (DODD)
30 E. Broad St.
Columbus, OH 43215
Phone: 1-899-617-6733

What is the Bill of Rights for Individuals with DD?


Resource Links

Ohio Department of
DevelopmentalDisabilities (DODD)
30 E. Broad St.
Columbus, OH 43215
Phone: 1-899-617-6733

Arc of Ohio, NE Branch
3024 Center Rd.
Youngstown, OH 44514
Phone: (330) 707-1134

Ohio Department Job & Family Services
280 North Park Ave.
Warren, OH 44481
Phone: (330) 675-2000

Social Security Administration
258 E. Market St.
Warren, OH 44481
Phone: (866) 964-7339

Help Network of Northeast Ohio
(formerly Help Hotline Crisis Center)

Administrative Offices:
Phone: (330) 747-5111
Fax: (330) 747-4055


Cerebral Palsy Group

Ohio Disability Support